Frequently Asked Questions
What makes ScAnimals’ unique?
ScAnimals are tiny collectable toys, you scan the QR code on the bottom and get to personalise it. Once you adopt or claim the ScAnimal you will receive a personalised birth certificate and birth announcement for your new addition.To read more about how about how we came about and what makes us unique, click here.
My ScAnimal QR code won’t scan. What can I do?
There are a couple of things to try if this is happening.
- Make sure the brightness is turned up on your phone.
- Change the lighting area of where you are trying to scan (EG: If it is super sunny, try somewhere less bright)
- Change the angle you are holding the ScAnimal on
- Try zooming in/out on your camera
- Test on someone else's phone
What do the colour types mean?
Single Color - you are picking one single colour for your ScAnimal.For example – it will be all red, all blue, all green.
Ombre – We will use our special ombre filament (the stuff we use) to create your ScAnimal, we cannot predict what colours will be in the ombre as it is random, so you will get a surprise when it arrives!
Multi Colour – These special ScAnimals use two or more filaments when they are created.
They take a bit more time and care to create.